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Free shipping over $35 US / $45 CA · Easy 30-day returns

Lunelle Studio - Homepage

Shipping
We currently ship to the United States and Canada only.
Orders arrive in 10-20 business days (Monday to Friday, excluding holidays).
United States: $4.99 flat rate, free on orders over $35.
Canada: $6.99 flat rate, free on orders over $45.
All prices are in US dollars. Once your order ships, we’ll send you a tracking number.

Returns & Exchanges
You can request a return within 30 days of delivery. Items must be unworn, unwashed and in their original condition, with tags attached.
To start a return or exchange, chat with us on our website with your order number and the reason for your request. We reply within 2 business days.

Damaged, defective or wrong items
Let us know within 7 days of delivery, with photos of the item and packaging. We’ll send a replacement or issue a full refund at no cost to you, and in most cases you won’t need to ship the item back.

Return shipping and refunds
For change-of-mind returns, return shipping is paid by the customer and the original shipping fee is non-refundable. Approved refunds go to your original payment method within 5 business days and may take up to 2 billing cycles to appear, depending on your bank.

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